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Complaint Form

Please use this secure online form if you wish to make a complaint about the police or other organisation covered by the police complaints system. If you are using a shared computer, to protect your privacy clear your browsing history, including your cache and all autofill form data, after submitting this complaint form.

Accessibility

If you are unable to complete this online form, you can download a hard copy complaint form from our complaint page to fill out instead. Alternatively, you can call us on 0300 020 0096 (press 1 at prompt).

How your information will be handled

We have a legal requirement to pass the details of your complaint to the relevant police force. Please note, all the contents of this form (including your equality and diversity information) will be passed to the relevant police force for them to record.

If you have any concerns about your information being passed to the police, please call us on 0300 020 0096.

We will use any information you provide in accordance with our privacy notice.

Information about who is making the complaint

Are you the complainant or are you making the complaint for someone else?

Your details

Your details

Complainant details

Complaint details

Tell us about the incident you are complaining about

Is your complaint related to the COVID-19 pandemic? This question is non-mandatory but will help us try to understand the impact of current COVID-19 pandemic on policing and the public interactions with police. This can help us identify patterns in complaints and work with police forces to address re-occurring issues.
What would you like to happen as a result of your complaint? (Please select all that apply)

Officer/police staff details

Do you know any details of the police officers/police staff involved in what you are complaining about? Please note, when you are contacted about your complaint you will be given further opportunity to describe any officer/staff member.
Rank Number First names Last name(s)

Witness details

Please note, this will not be your only opportunity to describe witnesses. When you are contacted about your complaint, you will be able to describe any further witnesses.

Were there any witnesses?
Do you know the contact/identification details of any witnesses?
Witness Title Last name(s) First names Address Email Contact number

Additional information

Equality information

We want to make sure that everyone has an equal chance to use and benefit from our services.

To help us ensure we continue to do this, it would help us if you could answer the following questions.

If you prefer, you can skip the question as it will not affect your complaint in any way. The information provided in this form will be used by public bodies involved in the police complaints system, including the police and IOPC.

You can find out how your personal information will be used in the privacy notices found on the website of each organisation.

Which option below describes your disability? (tick all that apply)

Feedback

Confirmation and completion

By clicking on the 'Complete' button below, you are confirming the information you have provided is truthful and accurate to the best of your knowledge.

Find out how your personal information will be used by reading our privacy policy, and by accessing the websites of the other organisations involved.

Please press the Complete button once and wait for the page to refresh. Do not press back until the page refreshes.